DN
Debbi N
1 reviews | Active since Mar 2023
10 Sept 2025, 16:40
GoSolr shocking service
Their service is shocking. They don't sort out your problem. They are extremely slow and disinterested in you as a client.
Helpful (0)
Replies (4)0
Replies (4)
GoSolr's replyOfficial
12 Sept 2025, 11:48Hi Debbi,
Thank you for sharing your feedback. We’re glad to confirm that your matter has since been resolved and appreciate you giving us the chance to address it. We value your patience and are committed to ensuring you continue to have a positive experience going forward.
Thank you for sharing your feedback. We’re glad to confirm that your matter has since been resolved and appreciate you giving us the chance to address it. We value your patience and are committed to ensuring you continue to have a positive experience going forward.
GoSolr's reply12 Sept 2025, 11:48
Official
Hi Debbi,
Thank you for sharing your feedback. We’re glad to confirm that your matter has since been resolved and appreciate you giving us the chance to address it. We value your patience and are committed to ensuring you continue to have a positive experience going forward.
Thank you for sharing your feedback. We’re glad to confirm that your matter has since been resolved and appreciate you giving us the chance to address it. We value your patience and are committed to ensuring you continue to have a positive experience going forward.
DN
Debbi N's updateReviewer Update
18 Sept 2025, 09:51DN
Debbi N's update18 Sept 2025, 09:51
Reviewer Update
DN
Debbi N's updateReviewer Update
18 Sept 2025, 09:53My problem has not been resolved. They have not come back to me. I got an email from them, I requested an appointment and discussion via email, this was over a week ago. Nothing has been done, no more contact, no appointment, no further resolution. They clearly don't care. Still am not online, still not connected to my app on my phone and still no resolution on compensation. Useless. Don't know where to go from here!!
DN
Debbi N's update18 Sept 2025, 09:53
Reviewer Update
My problem has not been resolved. They have not come back to me. I got an email from them, I requested an appointment and discussion via email, this was over a week ago. Nothing has been done, no more contact, no appointment, no further resolution. They clearly don't care. Still am not online, still not connected to my app on my phone and still no resolution on compensation. Useless. Don't know where to go from here!!
GoSolr's replyOfficial
20 Oct 2025, 08:48Hi Debbi,
Our team has been in touch and scheduled a QA visit for Monday to get everything back on track and ensure your system and app are fully connected. Thank you for your patience while we work to resolve this properly.
Kind regards,
The GoSolr Team
Our team has been in touch and scheduled a QA visit for Monday to get everything back on track and ensure your system and app are fully connected. Thank you for your patience while we work to resolve this properly.
Kind regards,
The GoSolr Team
GoSolr's reply20 Oct 2025, 08:48
Official
Hi Debbi,
Our team has been in touch and scheduled a QA visit for Monday to get everything back on track and ensure your system and app are fully connected. Thank you for your patience while we work to resolve this properly.
Kind regards,
The GoSolr Team
Our team has been in touch and scheduled a QA visit for Monday to get everything back on track and ensure your system and app are fully connected. Thank you for your patience while we work to resolve this properly.
Kind regards,
The GoSolr Team