Gosolr shady solar providers

The sequence of events echoed by a multitude of disgruntled and conned customers is identical to mine: > when you make initial contact with the sales team you are completed woed by the most energetic and enthusiastic individual, who very emphatically promises you that the team will provide you a solution that will SAVE you money on your current TOTAL energy bill. > you get asked what your monthly spend is ( in my case R3000 monthly with Eskom) They more than convincingly confirmed that the med option rental ( a once off special of R1700/ month and if I signed now ...would enjoy a discount on the installation fee)would be more than suffice and would DEFINITELY save me on my total bill > I was sent a lengthy contract that made no mention of a de installation fee should the system not deliver as promised signed electronically > you then receive a call a day or so later after their consultant has visited your property yo assesss to say they are ready to install and they can squeeze you in if you quickly acknowledge the installation contract sent on your phone ( in hind sight why would a second contract be necessary? .......later revealed to me that this contract contains a de installation fee of R22k should you wish to remove the system that is not mentioned to one bythe over zelous sales person) > from the very offset I was running out of power with me spending almost the same on eskom power added to the rental adding up to almost R1500 more than I was spending before installing the system > after continual extended waiting on the service level option on yhe phone ( up to 30 min) on numerous occasions you get through to a different consultant who promises to be your new " knight in shining Armour " to resolve one's issue > they send people to your house, telling you the connection was wrong,the solar panels are in the wrong position,that the Solis inverter is faulty, the battery is faulty and that they promise to resolve the issue.One consultant advising me to cook my family's dinner in the day and to warn it up in the micro at night ! > After endless calls waiting to get through to the service department I realized if you choose the sales option on yhe phone.....they answer immediately ( I wonder why) >After endless calls emails, escalating to senior management including their ceo with no response they eventually try upsell you to a more expensive option. > I called and recorded various of their sales people out of desperation again confirming that I was a new potential customer and confirmed my monthly spend was no more than R3k monthly .....all again emphatically confirmed that the med rental system would save me money on my total monthly bill. I mentioned I heard from another of their customers that the Solis inverter was not good: the consultant confirmed emphatically that the inverter was not being used for months now as it had given massive issues and complaints in fact describing it as a " Nike brand vs the **** Nyke brand of shoes"..funny thing is I had the Solus inverter installed less than two months prior. With no resolution to my complaints I asked them after multiple complaints ,calls,emails to remove their faulty system ...they insisted I would be liable to pay the 22k de installation fee before they removed it. When I sent them the e mail with the recordings of their sakes co sultan's promising me of the savings I would make by using their system,confirming that they have and are using equipment that is sub standard they have failed to respond despite numerous attempts via e mail and telephone. These guys are a professional outfit with well trained sales people that con people into buying the system that doesn't deliver ,then send you from pillar to post hoping you will either just give up ,or try sell you an even mire expensive system ,( costing you much more than you were paying on your eskom bill before installation)if this fails they insist you need to pay a 22k fee to remove tge system that hasn't delivered as promised from day dot. I have tge evidence proving their ***** game plan clearly in contravention of the consumer protection act on many points and pointed this out to them.........No response from them despite various attempts. There seems to be a multitude of people who have experienced tge sane experience....I'm sure carte Blanche would be interested to prevent more people experiencing the same fate .