jK
janvier K
1 reviews | Active since Mar 2009
03 Aug 2023, 11:14
Gosolr services
very helpful staffs. friendly, ready to assit and explain what you want to know. terms and conditions easy and friendly to understand . one question only need more explanation > THE CALL OUT FEE PAYABLE.8 Thumb up for Thando , lebohang
Helpful (0)
Replies (3)0
Replies (3)
GoSolr's replyOfficial
03 Aug 2023, 11:35Hi Janvier,
Thank you so much for taking the time to share your experience with GoSolr! We are thrilled to hear that you had a positive interaction with our team! At GoSolr, our goal is to provide exceptional customer service and make sure our valued customers feel supported throughout their journey with us. We take immense pride in having helpful and friendly staff who are always ready to assist and explain any queries or concerns you may have.
In regard to the call-out fee payable, we understand that this aspect may require more clarification. We will have a support agent reach out to you on this. Please don't hesitate to reach out to us if you have any further questions or need additional information. We're here to help!
Once again, thank you for choosing GoSolr. We truly appreciate your support and look forward to serving you in the future.
Regards,
Gosolr Team Management
Thank you so much for taking the time to share your experience with GoSolr! We are thrilled to hear that you had a positive interaction with our team! At GoSolr, our goal is to provide exceptional customer service and make sure our valued customers feel supported throughout their journey with us. We take immense pride in having helpful and friendly staff who are always ready to assist and explain any queries or concerns you may have.
In regard to the call-out fee payable, we understand that this aspect may require more clarification. We will have a support agent reach out to you on this. Please don't hesitate to reach out to us if you have any further questions or need additional information. We're here to help!
Once again, thank you for choosing GoSolr. We truly appreciate your support and look forward to serving you in the future.
Regards,
Gosolr Team Management
Best regards,
GoSolr's reply03 Aug 2023, 11:35
Official
Hi Janvier,
Thank you so much for taking the time to share your experience with GoSolr! We are thrilled to hear that you had a positive interaction with our team! At GoSolr, our goal is to provide exceptional customer service and make sure our valued customers feel supported throughout their journey with us. We take immense pride in having helpful and friendly staff who are always ready to assist and explain any queries or concerns you may have.
In regard to the call-out fee payable, we understand that this aspect may require more clarification. We will have a support agent reach out to you on this. Please don't hesitate to reach out to us if you have any further questions or need additional information. We're here to help!
Once again, thank you for choosing GoSolr. We truly appreciate your support and look forward to serving you in the future.
Regards,
Gosolr Team Management
Thank you so much for taking the time to share your experience with GoSolr! We are thrilled to hear that you had a positive interaction with our team! At GoSolr, our goal is to provide exceptional customer service and make sure our valued customers feel supported throughout their journey with us. We take immense pride in having helpful and friendly staff who are always ready to assist and explain any queries or concerns you may have.
In regard to the call-out fee payable, we understand that this aspect may require more clarification. We will have a support agent reach out to you on this. Please don't hesitate to reach out to us if you have any further questions or need additional information. We're here to help!
Once again, thank you for choosing GoSolr. We truly appreciate your support and look forward to serving you in the future.
Regards,
Gosolr Team Management
Best regards,
jK
janvier K's updateReviewer Update
05 Aug 2023, 08:18dear GoSolr your number *** have a very very poor line .have my system installed only 2 days ago the system is malfunctioning am trying to call the emergency number *** the line is very poor , your staff on the other side don't make any effort to help and even hanging up the phone on me.shoyld I really worry about dealing with you.
jK
janvier K's update05 Aug 2023, 08:18
Reviewer Update
dear GoSolr your number *** have a very very poor line .have my system installed only 2 days ago the system is malfunctioning am trying to call the emergency number *** the line is very poor , your staff on the other side don't make any effort to help and even hanging up the phone on me.shoyld I really worry about dealing with you.
GoSolr's replyOfficial
07 Aug 2023, 08:16Hi Janvier,
We apologies for this to be your experience. This is not the level of service that we strive for and will be thoroughly investigated with our support department. We will also have someone reach out to you soonest.
Sincere regards,
Gosolr Team Management
We apologies for this to be your experience. This is not the level of service that we strive for and will be thoroughly investigated with our support department. We will also have someone reach out to you soonest.
Sincere regards,
Gosolr Team Management
Best regards,
GoSolr's reply07 Aug 2023, 08:16
Official
Hi Janvier,
We apologies for this to be your experience. This is not the level of service that we strive for and will be thoroughly investigated with our support department. We will also have someone reach out to you soonest.
Sincere regards,
Gosolr Team Management
We apologies for this to be your experience. This is not the level of service that we strive for and will be thoroughly investigated with our support department. We will also have someone reach out to you soonest.
Sincere regards,
Gosolr Team Management
Best regards,