PB
Paul B
1 reviews | Active since Dec 2022
23 Aug 2024, 20:46
Gosolr pretty much sucks
Hello sunshine, please come and remove your system from both my adresses. I escalate, i report, i phone, i send mails and even the managers cannot even sort it out. Got mails saying i receive two months off because its my second system, on a froday night i get switched off and ge5 told we can sort this out on Monday. I will escalate up until Andrew if i have to. I am not paying a cent and you WILL come and remove your systems from both my premises.
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Replies (5)0
Replies (5)
GoSolr's replyOfficial
24 Aug 2024, 09:01Hi Paul,
We understand your frustration and acknowledge the challenges you've experienced.
We want to assist in resolving this issue promptly. Could you please provide us with the contact details associated with your account? This will help us investigate the matter further and ensure that we address it as quickly as possible.
Sincerely,
GoSolr Team Management
We understand your frustration and acknowledge the challenges you've experienced.
We want to assist in resolving this issue promptly. Could you please provide us with the contact details associated with your account? This will help us investigate the matter further and ensure that we address it as quickly as possible.
Sincerely,
GoSolr Team Management
GoSolr's reply24 Aug 2024, 09:01
Official
Hi Paul,
We understand your frustration and acknowledge the challenges you've experienced.
We want to assist in resolving this issue promptly. Could you please provide us with the contact details associated with your account? This will help us investigate the matter further and ensure that we address it as quickly as possible.
Sincerely,
GoSolr Team Management
We understand your frustration and acknowledge the challenges you've experienced.
We want to assist in resolving this issue promptly. Could you please provide us with the contact details associated with your account? This will help us investigate the matter further and ensure that we address it as quickly as possible.
Sincerely,
GoSolr Team Management
PB
Paul B's updateReviewer Update
12 Sept 2024, 15:30Management being very ****y Gosolr is in the wrong but now i have to pay a fee for removing the systems this is crazy man. Pleas send me an email adress so i can forward everything that i had to deal with now they want to charge me whe Gosolr was in the wrong what the hell man?
PB
Paul B's update12 Sept 2024, 15:30
Reviewer Update
Management being very ****y Gosolr is in the wrong but now i have to pay a fee for removing the systems this is crazy man. Pleas send me an email adress so i can forward everything that i had to deal with now they want to charge me whe Gosolr was in the wrong what the hell man?
GoSolr's replyOfficial
12 Sept 2024, 16:53Hi Paul,
We acknowledge your frustration and want to ensure this matter is addressed promptly. Our Escalations Manager will contact you before the close of business today to review your concerns and provide clarity on the situation. We are committed to finding a fair resolution.
Thank you for your patience.
Sincerely,
GoSolr Team Management
We acknowledge your frustration and want to ensure this matter is addressed promptly. Our Escalations Manager will contact you before the close of business today to review your concerns and provide clarity on the situation. We are committed to finding a fair resolution.
Thank you for your patience.
Sincerely,
GoSolr Team Management
GoSolr's reply12 Sept 2024, 16:53
Official
Hi Paul,
We acknowledge your frustration and want to ensure this matter is addressed promptly. Our Escalations Manager will contact you before the close of business today to review your concerns and provide clarity on the situation. We are committed to finding a fair resolution.
Thank you for your patience.
Sincerely,
GoSolr Team Management
We acknowledge your frustration and want to ensure this matter is addressed promptly. Our Escalations Manager will contact you before the close of business today to review your concerns and provide clarity on the situation. We are committed to finding a fair resolution.
Thank you for your patience.
Sincerely,
GoSolr Team Management
PB
Paul B's updateReviewer Update
29 Oct 2024, 11:39UP UNTIL TODAY NO RESOLUTION, LOST BUYERS TO MY OTHER PROPERTY BECAUSEOF THE SERVICE AND PEOPLE JUST PROMISING BUT NO ACTIONS. KEEP GETTING ACCOUNTS, KEEP PAYING BANK COSTS, CREDT INFLUENCED AND STILL GOSOLR COULD NOT GIVE A ****. PLEASE GET ME IN TOUCH WITH THE CEO SO I CAN TALK TO HIM DIRECTLY. I ADVISE ANYONE WANTING GOSOLR TO RUN AWAY AS FAR AS POSSIBLE.
PB
Paul B's update29 Oct 2024, 11:39
Reviewer Update
UP UNTIL TODAY NO RESOLUTION, LOST BUYERS TO MY OTHER PROPERTY BECAUSEOF THE SERVICE AND PEOPLE JUST PROMISING BUT NO ACTIONS. KEEP GETTING ACCOUNTS, KEEP PAYING BANK COSTS, CREDT INFLUENCED AND STILL GOSOLR COULD NOT GIVE A ****. PLEASE GET ME IN TOUCH WITH THE CEO SO I CAN TALK TO HIM DIRECTLY. I ADVISE ANYONE WANTING GOSOLR TO RUN AWAY AS FAR AS POSSIBLE.
PB
Paul B's updateReviewer Update
02 Jan 2025, 07:40CAN SOMEONE PLEASE JUST GET ME THE CEO!? SYSTEMS UNINSTALLED EVENTUALLY AFTER MONTHS BUT NOW THEY HAND ME OVER BECAUSE OF NON PAYMENTS ***!!? SEEMS AS IF THIS IS WHAT THEY DO, ***** UP, THEN YOU ASK FOR CANCELLATION, THEY TAKE MONTHS TO RESPOND AFTER NUMEROUS EMAILS THEN HAND YOU OVER FOR "UNPAID INVOICES" THIS IS CRAZY MAN.
PB
Paul B's update02 Jan 2025, 07:40
Reviewer Update
CAN SOMEONE PLEASE JUST GET ME THE CEO!? SYSTEMS UNINSTALLED EVENTUALLY AFTER MONTHS BUT NOW THEY HAND ME OVER BECAUSE OF NON PAYMENTS ***!!? SEEMS AS IF THIS IS WHAT THEY DO, ***** UP, THEN YOU ASK FOR CANCELLATION, THEY TAKE MONTHS TO RESPOND AFTER NUMEROUS EMAILS THEN HAND YOU OVER FOR "UNPAID INVOICES" THIS IS CRAZY MAN.