GG
Gerry G

1 reviews | Active since Feb 2013

12 Jan 2023, 16:02

Gosolr pathetic admin

Pathetic admin service cannot even get a tech or admin person to call or mail me back to sort my contract. Have been sending numerous mails for help.

0
Replies (3)
GoSolr
GoSolr's reply16 Jan 2023, 14:58
Official
Hi Gerry,

We are saddened to hear that you have not received the level of service we strive for.

We have taken the matter seriously and the following has been concluded.

We can confirm that your application was received via our Web App on 31 December 2022. Please accept our sincere apologies that you have not been assisted via email and telephone. A consultant will make contact to assist you further 

Should you require any further assistance, please do not hesitate to contact us via ***.

Regards,

Gosolr Team Management

GG
Gerry G's update18 Jan 2023, 10:57
Reviewer Update
Well the std old pr reply look at sate till now still no follow up almost getting the feeling this is a ****
GoSolr
GoSolr's reply22 Jan 2023, 09:29
Official
Good morning Gerry,

We are saddened to hear that you have not received the level of service we strive for.

We have taken the matter seriously and the following has been concluded.

We can confirm that your application was received via our Web App on 31 December 2022. Please accept our sincere apologies that you have not been assisted via email and telephone. A consultant will make contact to assist you further 

Should you require any further assistance, please do not hesitate to contact us via ***.

Regards,

Gosolr Team Management