JR
John R
1 reviews | Active since Jan 2021
07 Jun 2023, 11:36
Gosolr - outraged!
The Gosolr installers half installed a system 10 days ago, left me without electricity in parts of my guesthouse, sent another team yesterday to complete it, but without the necessary components, so after two unsuccessful attempts to install, I am left with an unfinished installation, no promises of when they will return to complete, half my house without electricity requiring me to close my guesthouse until further notice. Outrageous! Consulting lawyers.
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GoSolr's replyOfficial
14 Jun 2023, 07:28Hi John,
Sincere apologies for the level of service that you have received from our installation partners. We are continuously tightening up and streamlining policies and procedures to ensure a consistent level of service from all our teams.
Regards,
Gosolr Team Management
Sincere apologies for the level of service that you have received from our installation partners. We are continuously tightening up and streamlining policies and procedures to ensure a consistent level of service from all our teams.
Regards,
Gosolr Team Management
GoSolr's reply14 Jun 2023, 07:28
Official
Hi John,
Sincere apologies for the level of service that you have received from our installation partners. We are continuously tightening up and streamlining policies and procedures to ensure a consistent level of service from all our teams.
Regards,
Gosolr Team Management
Sincere apologies for the level of service that you have received from our installation partners. We are continuously tightening up and streamlining policies and procedures to ensure a consistent level of service from all our teams.
Regards,
Gosolr Team Management