RK
Rina K
1 reviews | Active since Jun 2019
31 Dec 2023, 06:21
Gosolr not great
Gosolr has false advertising. They send me a nail to say someone will come inspect the site before installation. This never happened. My installation is a problem as I spent more on prepaid electricity now with my solar and this is supposed to be the other way around. I have been complaining since May 2023 and I am still complaining.
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Replies (3)0
Replies (3)
GoSolr's replyOfficial
08 Jan 2024, 12:15Hi Catharina,
Thank you for bringing this to our attention, and we're dedicated to ensuring your satisfaction with our services. We have escalated your concerns within our systems and ensure a thorough investigation into the issues you've raised.
If you have any additional details or specific information you'd like to share, please feel free to do so as your ticket has been attended to. We appreciate your patience and understanding as we work towards resolving this issue.
Warm regards,
GoSolr Team Management
Thank you for bringing this to our attention, and we're dedicated to ensuring your satisfaction with our services. We have escalated your concerns within our systems and ensure a thorough investigation into the issues you've raised.
If you have any additional details or specific information you'd like to share, please feel free to do so as your ticket has been attended to. We appreciate your patience and understanding as we work towards resolving this issue.
Warm regards,
GoSolr Team Management
GoSolr's reply08 Jan 2024, 12:15
Official
Hi Catharina,
Thank you for bringing this to our attention, and we're dedicated to ensuring your satisfaction with our services. We have escalated your concerns within our systems and ensure a thorough investigation into the issues you've raised.
If you have any additional details or specific information you'd like to share, please feel free to do so as your ticket has been attended to. We appreciate your patience and understanding as we work towards resolving this issue.
Warm regards,
GoSolr Team Management
Thank you for bringing this to our attention, and we're dedicated to ensuring your satisfaction with our services. We have escalated your concerns within our systems and ensure a thorough investigation into the issues you've raised.
If you have any additional details or specific information you'd like to share, please feel free to do so as your ticket has been attended to. We appreciate your patience and understanding as we work towards resolving this issue.
Warm regards,
GoSolr Team Management
RK
Rina K's updateReviewer Update
08 Jan 2024, 14:01GoSolr has sent a technical team and worked through my installation to eliminate any problem areas. Changes have been made and I am monitoring the usage to see if it will be feasable to keep this system.
RK
Rina K's update08 Jan 2024, 14:01
Reviewer Update
GoSolr has sent a technical team and worked through my installation to eliminate any problem areas. Changes have been made and I am monitoring the usage to see if it will be feasable to keep this system.
GoSolr's replyOfficial
08 Jan 2024, 16:50Hi Catharina,
We appreciate your update and are glad to hear that you have been attended to address any problematic issues. Your feedback is important to us, and we're committed to ensuring your satisfaction with our services.
Thank you for giving us the opportunity to rectify the situation, and we hope to continue providing you with a reliable and efficient solar solution.
Warm regards,
GoSolr Team Management
We appreciate your update and are glad to hear that you have been attended to address any problematic issues. Your feedback is important to us, and we're committed to ensuring your satisfaction with our services.
Thank you for giving us the opportunity to rectify the situation, and we hope to continue providing you with a reliable and efficient solar solution.
Warm regards,
GoSolr Team Management
GoSolr's reply08 Jan 2024, 16:50
Official
Hi Catharina,
We appreciate your update and are glad to hear that you have been attended to address any problematic issues. Your feedback is important to us, and we're committed to ensuring your satisfaction with our services.
Thank you for giving us the opportunity to rectify the situation, and we hope to continue providing you with a reliable and efficient solar solution.
Warm regards,
GoSolr Team Management
We appreciate your update and are glad to hear that you have been attended to address any problematic issues. Your feedback is important to us, and we're committed to ensuring your satisfaction with our services.
Thank you for giving us the opportunity to rectify the situation, and we hope to continue providing you with a reliable and efficient solar solution.
Warm regards,
GoSolr Team Management