1 reviews | Active since Nov 2025
Gosolr non communicative in resolving non performance of contract.
Since Friday 21 Nov., we have repeatedly tried to raise a response from Gosolr SA.. After signing up with Gosolar and paying the extra fee of R6,670 (flat roof installation), their installers - Sparki Solar duly arrived to do the installation only to advise after inspection that our roof structure is unsuitable. There was no installation done. We have sent emails since then to try to recover our money paid todate and to ensure that the monthly debit has been cancelled. Gosolar have not comp**** with the contract and now are non communicative when we are trying to claim our money back & seek assurance that the debit mandate has been cancelled. We have reached out to ask the SESSA ombudman for help and if that doesn't work we will approach the Durban small claims court
Thank you for taking the time to share your concerns. We understand how upsetting this situation has been, and we want to assure you that your case is being treated with urgency.
Our team has reached out to you directly via email to assist and ensure the next steps are handled correctly. We are committed to resolving this matter as quickly as possible and keeping you updated throughout the process.
Thank you for giving us the opportunity to make this right.
Kind regards,
The GoSolr Team
Thank you for taking the time to share your concerns. We understand how upsetting this situation has been, and we want to assure you that your case is being treated with urgency.
Our team has reached out to you directly via email to assist and ensure the next steps are handled correctly. We are committed to resolving this matter as quickly as possible and keeping you updated throughout the process.
Thank you for giving us the opportunity to make this right.
Kind regards,
The GoSolr Team
After receiving your reply on Hellopeter on 28th November, we need to confirm that there has been no attempt or contact with us whatsoever.........either by email or other form of communication. Your response serves only to play to the audience, we find it *********. We have sent you x 9 email requests requesting a response.....ZERO REPLY OR RESPONSE TODATE
After receiving your reply on Hellopeter on 28th November, we need to confirm that there has been no attempt or contact with us whatsoever.........either by email or other form of communication. Your response serves only to play to the audience, we find it *********. We have sent you x 9 email requests requesting a response.....ZERO REPLY OR RESPONSE TODATE
Thank you
Thank you