SK
Sandra K

1 reviews | Active since Sept 2019

20 Jun 2025, 15:09

GoSolr | Lies, lies and more lies

Oh dear and here we are again....one week later, more gaslighting and still no refund after 3 weeks, an assurance from the Head of Technical Clint Ross, that my refund will be processed on 19/06/2025 with a proof of payment and that my distressing, frustrating experiences with the company is not par for the course, apparently lots of assurances and promises but no R4333 refund still.........GoSolr hanging on for dear life to my money for which no service was rendered. Are they in financial dire straits or do they rely on me just giving up..... No accountability, no integrity, no credibility......lies, lies and more lies If I could post a review without the obligatory 1 star, I would......

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Replies (1)
GoSolr
GoSolr's reply20 Jun 2025, 15:30
Official
Hi Sandra,

Thank you for your message, and we’re truly sorry for the frustration and inconvenience caused.

Our team has been in touch, and we can confirm that your refund is being processed today. Proof of payment will be shared shortly. We completely understand how disappointing this has been, and we regret the delay in resolving the matter sooner.

Clint will remain in contact with you directly to ensure everything is followed through and that you're fully supported until this is resolved.

Thank you again for your patience.

Kind regards,
The GoSolr Team