LM
Lerato M
1 reviews | Active since Jun 2021
20 Feb 2026, 17:10
Gosolr
I have been complaining to gosolr about UPS that has never worked while my account is debited each month
I have no lights today and am wondering how fair it is to pay for a service not rendered
Helpful (0)
Replies (1)0
Replies (1)
GoSolr's replyOfficial
21 Feb 2026, 11:37Hi Lerato,
This is not the experience we want for you. We escalated this and have the technical team assess what’s causing the issue. If your system is not operational, it needs to be prioritised.
We’re committed to ensuring your system works as intended and that concerns around billing are properly reviewed once the technical assessment is complete.
Kind regards,
The GoSolr Team
This is not the experience we want for you. We escalated this and have the technical team assess what’s causing the issue. If your system is not operational, it needs to be prioritised.
We’re committed to ensuring your system works as intended and that concerns around billing are properly reviewed once the technical assessment is complete.
Kind regards,
The GoSolr Team
GoSolr's reply21 Feb 2026, 11:37
Official
Hi Lerato,
This is not the experience we want for you. We escalated this and have the technical team assess what’s causing the issue. If your system is not operational, it needs to be prioritised.
We’re committed to ensuring your system works as intended and that concerns around billing are properly reviewed once the technical assessment is complete.
Kind regards,
The GoSolr Team
This is not the experience we want for you. We escalated this and have the technical team assess what’s causing the issue. If your system is not operational, it needs to be prioritised.
We’re committed to ensuring your system works as intended and that concerns around billing are properly reviewed once the technical assessment is complete.
Kind regards,
The GoSolr Team