RB
Rashida B
1 reviews | Active since Aug 2023
28 Jul 2025, 14:07
GOSOLR DOES NOT HAVE PLANS IN PLACE FOR REMOVING THE SYSTEM WHEN YOU MOVE HOUSE
GoSolr DOES NOT HAVE A PLAN IN PLACE FOR MOVING FROM ONE PROPERTY TO ANOTHER. NOR IF YOU ARE RETRENCHED, NO PAYMENT ARRANGEMENTS AND THE SYSTEM CANNOT BE REMOVED IF YOU DO NOT HAVE THE R22000.00 DEINSTALLATION FEES. HOW WILL THE MAN ON THE STREET AFFORD THIS IF ONE IS RETRENCHED AND STILL UNEMPLOYED. THEY JUST KEEP ON INVOICNG YOU FOR THE SYSTEM WHERE YOU ARE NO LONGER LIIVNG AND DEMANDS THAT PAYMENT WITH OUT ANY ARRANGEMENTS TO BE MADE. I NEED HELP DESPERATELY ON THIS MATTER. I HAVE BEEN TRYING TO HAVE IT RESOLVED SINCE MY CONTRACT EXPIURED IN APRIL 2025 TO DATE.
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Replies (1)GoSolr's replyOfficial
28 Jul 2025, 16:45Hi Rashida,
Thank you for reaching out and for sharing your experience with us. We understand your frustration and appreciate you bringing this to our attention.
Our team is currently reviewing your case and will engage with you directly to discuss the situation and explore a way forward.
We’ll be in touch with you shortly.
Thank you for reaching out and for sharing your experience with us. We understand your frustration and appreciate you bringing this to our attention.
Our team is currently reviewing your case and will engage with you directly to discuss the situation and explore a way forward.
We’ll be in touch with you shortly.
Kind regards,
The GoSolr Team
The GoSolr Team
GoSolr's reply28 Jul 2025, 16:45
Official
Hi Rashida,
Thank you for reaching out and for sharing your experience with us. We understand your frustration and appreciate you bringing this to our attention.
Our team is currently reviewing your case and will engage with you directly to discuss the situation and explore a way forward.
We’ll be in touch with you shortly.
Thank you for reaching out and for sharing your experience with us. We understand your frustration and appreciate you bringing this to our attention.
Our team is currently reviewing your case and will engage with you directly to discuss the situation and explore a way forward.
We’ll be in touch with you shortly.
Kind regards,
The GoSolr Team
The GoSolr Team
