1 reviews | Active since Nov 2019
Gosolr does not deliver
If it was possible to give less than a one star rating, I would have done so. This company is poor service to the extreme. You can log calls, you can threaten, you can beg. If you are lucky you will sometimes get some form of a response and maybe even someone will come to your house. They have removed almost everything in my house from the earth leakage, they have commissioned the system without a COC, then when questioning the legality they issue a COC without anything being tested and without fixing the wiring. The so-called brain of the system has not been working ever since installation and after "fixing" it, it is causing power trips. It is almost a year since installing their system and after several attempts non of the problems have been resolved, in fact it is escalating. BAD BAD BAD.
Thank you for raising your concerns. We understand how frustrating this has been. This is certainly not the level of service we aim to provide our customers.
Your feedback has been escalated to our senior support team, who will be reviewing the matter in full. A relevant team member will be in contact with you directly to work through the outstanding issues and ensure they are properly addressed.
We appreciate you bringing this to our attention and the opportunity to investigate and resolve the matter.
Kind regards,
The GoSolr team
Thank you for raising your concerns. We understand how frustrating this has been. This is certainly not the level of service we aim to provide our customers.
Your feedback has been escalated to our senior support team, who will be reviewing the matter in full. A relevant team member will be in contact with you directly to work through the outstanding issues and ensure they are properly addressed.
We appreciate you bringing this to our attention and the opportunity to investigate and resolve the matter.
Kind regards,
The GoSolr team