1 reviews | Active since Oct 2025
Gosolr continues to shed darkness
A star rating of one is too high for GoSolr. I would given them a negative rating. This company continues to charge us a monthly even though their malfunctioning inverter (which they admitted) almost set our house on fire. From day 1 (of installation) we have had continuous issues with this company. On the first day of installation they threw our entire localised neighbour into darkness. We had to call them on several occassions regarding the batteries running flat. There is not a single ampere of saving. We have had several 'TEAMS' of so-called electricians coming to our property and trying to get the settings correct. Eventually the system caught alight and thankfully we were at home to switch off the entire system via our DB. We would hate to think what would have happened if we were not at home and Gosolr's inferior system continued to burn.
We simply don't want a system that is no quality checks in place. Why charge us for a system that is switched off since May this year?
Thank you for taking the time to share this. We understand how upsetting this situation has been for you, and we take concerns of this nature extremely seriously, especially when it involves a customer’s experience in their home.
We’ve escalated this matter to our senior support team so we can urgently review the full history and ensure the best next steps are taken. A member of our team will be in contact with you directly to discuss the system, to work toward a resolution as quickly as possible.
We appreciate your patience while we address this and we are committed to assisting you promptly from here.
The GoSolr Team
Thank you for taking the time to share this. We understand how upsetting this situation has been for you, and we take concerns of this nature extremely seriously, especially when it involves a customer’s experience in their home.
We’ve escalated this matter to our senior support team so we can urgently review the full history and ensure the best next steps are taken. A member of our team will be in contact with you directly to discuss the system, to work toward a resolution as quickly as possible.
We appreciate your patience while we address this and we are committed to assisting you promptly from here.
The GoSolr Team