FG
Fauzia G

1 reviews | Active since Jan 2023

30 Aug 2023, 10:29

Gosolr - Best Investment

Good Morning I Have Had My Solar System Installed For Close To Six Months From Date of Installation to Today I Have Had Issues That Weren't attended to With A Smile. This Sunday We Had A Problem. I logged an Emergency Call. Enrico Assisted Me and Then My Grandson Took Over Tye Call. He Had the Patience of Trying to Sort The Matter Out for about 3 Hours. A Ticket Was Then Issued. Without Fail A Team Was Sent Out By Starki Monday Afternoon That's What I Call Service Best Investment I Have Made Thank You Enrico and The Starki Teams Keep Up The Goid Service Fauzy Carrim(Nazeer Carrim)

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Replies (3)
GoSolr
GoSolr's reply30 Aug 2023, 13:29
Official
Hi Fauzia,

We sincerely appreciate you sharing your recent experience with us. Your feedback is invaluable in helping us continually improve our services.

We're glad to know that your solar system has been operational for almost six months now. However, we apologize for the issues you've encountered along the way. Your patience is greatly appreciated, and we're truly sorry for any inconvenience these issues may have caused. It's heartening to hear that Enrico provided you with assistance and that your grandson also dedicated time to help address the matter. We're thrilled that your concern was resolved with their efforts. We're committed to addressing challenges promptly and effectively.

Your recognition of our efforts is truly appreciated. We're committed to delivering the best service possible, and your satisfaction is our ultimate goal. If you ever have more questions, need assistance, or wish to share further feedback, please feel free to reach out. We're here to provide ongoing support and ensure your continued satisfaction.

Thank you for choosing us for your solar solution and for allowing us the opportunity to serve you.
Regards,

GoSolr Team Management 
FG
Fauzia G's update30 Aug 2023, 13:35
Reviewer Update
Ooopsie Typo Error😩😩😩
"I have Had Issues That weren't Attended to"
I wish to correct That
"I have had Issues that WERE Attended to With A Smile.

GoSolr
GoSolr's reply30 Aug 2023, 15:05
Official
Thank you for clarifying Fauzia! We appreciate your clarity! 

Regards,

Gosolr Team Management