1 reviews | Active since Jan 2014
GOSOLR BE CAREFULL
ATTENTION TO PEOPLE WHO WANT TO INSTALL SOLAR SISTEMS.
Please make sure you get other quotations before you install GOSOLR at your house or business. I did install the big system with 14 panels 8kw invertor and 3 batteries but it is not enough for my Household with 3 residents. I use more Escom electricity as what this system provides me. I got info from two different installers, and both said the system are supposed to take me of the grid. Every time they said the fault is on our side. 17:00 in the day the batteries with all the panels and the 3 batteries are on 30% after a sunny day. The moment I use my washing machine they said my usage is too high. I put all the geysers of only one of the geysers is on for 3 hours per day, one hour in morning and two hours between 13:00 and 15:00h hour.
I had to buy daily ESCOM electricity. I use a gas stove to prepare food. My outside buildings electricity is permanently tripped.
Just a friendly warning to make sure the provider will give you the service what they promise.
I am very unhappy because I rent the system from GOSOLR to save money but had to pay the monthly instalment of R3500-00 per month as well as the daily Escom purchases. Three people in the household, one is working from 7 am till 5 pm, so during the day we are two people at home.
We take your concerns very seriously and want to ensure we address them promptly. Our goal is to provide reliable solutions tailored to each customer's requirements. We would like to investigate your situation further to understand why your system isn't performing as expected and to find a resolution.
Please contact our customer service team directly so we can arrange for a detailed assessment of your system and address any issues you are facing. We value your business and are committed to making things right.
Thank you for bringing this to our attention.
Sincerely,
GoSolr Team Management
We take your concerns very seriously and want to ensure we address them promptly. Our goal is to provide reliable solutions tailored to each customer's requirements. We would like to investigate your situation further to understand why your system isn't performing as expected and to find a resolution.
Please contact our customer service team directly so we can arrange for a detailed assessment of your system and address any issues you are facing. We value your business and are committed to making things right.
Thank you for bringing this to our attention.
Sincerely,
GoSolr Team Management
