GoSolr | ***** and DISHONESTY

I signed up for GoSolr beginning May. Boy, was their service next level, impressed out of my socks. The admin fee of R2431 was waived to onboard me, and I immediately paid the R4334 for the A-frames. Stupid me.... .

The spamming for the admin fee was incessant. Invoices daily, despite several calls. The best was when I was invoiced for the admin fee and the A-frames after submitting PoP. I had seen nothing yet. I was the issued with a Debicheck mandate for the admin fee.

All of this while I called numerous times to confirm, verify and clarify, the harassment continued. The harassment also commenced for installment despite me stating several times they must wait.

The debicheck made me realize these guys have ZERO integrity, the DO NOT CARE.

I cancelled the contract 2 weeks after signing. Within my rights of 30 day cooling off. I have been battling for 3 week to get my refund for the A-frames. More than 6-7 calls, promises, no refund, only 1 person, Lydia called me back. I am still getting invoices for the admin fee. No refund forthcoming despite engaging with 6 people, only one person calling me back.

GoSolr is a *****ulent, dishonest company. Do not do business with them. You will have endless problems. The customer means zero to them.

Is there an ombudsman for this industry?