ON
Ockert N
1 reviews | Active since Feb 2014
20 Sept 2022, 13:07
GoSolr
GoSolr Client since December 2021, not going to lie was a bumpy ride since starting my journey. The inverter was consuming more power from the grid than stated, an additional 8-10kwh a day, some of the staff handled the situation irresponsibly. After some back and forth we eventually had it sorted with the Technical Director Patrick. They went the extra mile to try and resolve the issue. Thank you for the time and understanding GoSolr keep up the good work making it affordable for everyone.
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GoSolr's replyOfficial
05 Dec 2022, 13:43 Good afternoon Ockert,
We would like to thank you for the feedback and it is truly appreciated.
We are happy to hear your journey continues with us and that the bumpy start turned into the level of service we strive for.
Should you need any further assistance, please do not hesitate to contact our us via *** or our helpline ***.
Regards,
Gosolr Team Management
We would like to thank you for the feedback and it is truly appreciated.
We are happy to hear your journey continues with us and that the bumpy start turned into the level of service we strive for.
Should you need any further assistance, please do not hesitate to contact our us via *** or our helpline ***.
Regards,
Gosolr Team Management
GoSolr's reply05 Dec 2022, 13:43
Official
Good afternoon Ockert,
We would like to thank you for the feedback and it is truly appreciated.
We are happy to hear your journey continues with us and that the bumpy start turned into the level of service we strive for.
Should you need any further assistance, please do not hesitate to contact our us via *** or our helpline ***.
Regards,
Gosolr Team Management
We would like to thank you for the feedback and it is truly appreciated.
We are happy to hear your journey continues with us and that the bumpy start turned into the level of service we strive for.
Should you need any further assistance, please do not hesitate to contact our us via *** or our helpline ***.
Regards,
Gosolr Team Management