JF
Jan F
1 reviews | Active since Dec 2020
26 Mar 2024, 14:50
**** gosolr
I am so ****ed off with gosolr I contacted them for my rent to own solar system the lady how tried to help me on the phone was not helpful at all to do the application you have to create a profile and put in a password the system did not want to take my password and she ****ing cracked her self laughing at me over the phone it made me so ****ing angry 😡 I had to put the phone down in her face 👀 Gosolr go **** yourself
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GoSolr's replyOfficial
26 Mar 2024, 15:03Hi Jan,
Thank you for bringing your concerns to our attention. We acknowledge the seriousness of the issue you have raised, and we want to assure you that we are taking immediate action to address it. At GoSolr, we are committed to providing exceptional service to all our customers, and we deeply regret any inconvenience or dissatisfaction you may have experienced. Please be assured that your feedback is being taken seriously, and we are conducting an internal investigation to fully understand the issue and identify areas for improvement.
We understand the importance of addressing your concerns promptly and effectively. We appreciate your patience and understanding as we work to resolve this issue. We are here to assist you and ensure that your experience with GoSolr meets your expectations. Thank you for your cooperation and understanding.
Warm regards,
GoSolr Team Management
Thank you for bringing your concerns to our attention. We acknowledge the seriousness of the issue you have raised, and we want to assure you that we are taking immediate action to address it. At GoSolr, we are committed to providing exceptional service to all our customers, and we deeply regret any inconvenience or dissatisfaction you may have experienced. Please be assured that your feedback is being taken seriously, and we are conducting an internal investigation to fully understand the issue and identify areas for improvement.
We understand the importance of addressing your concerns promptly and effectively. We appreciate your patience and understanding as we work to resolve this issue. We are here to assist you and ensure that your experience with GoSolr meets your expectations. Thank you for your cooperation and understanding.
Warm regards,
GoSolr Team Management
GoSolr's reply26 Mar 2024, 15:03
Official
Hi Jan,
Thank you for bringing your concerns to our attention. We acknowledge the seriousness of the issue you have raised, and we want to assure you that we are taking immediate action to address it. At GoSolr, we are committed to providing exceptional service to all our customers, and we deeply regret any inconvenience or dissatisfaction you may have experienced. Please be assured that your feedback is being taken seriously, and we are conducting an internal investigation to fully understand the issue and identify areas for improvement.
We understand the importance of addressing your concerns promptly and effectively. We appreciate your patience and understanding as we work to resolve this issue. We are here to assist you and ensure that your experience with GoSolr meets your expectations. Thank you for your cooperation and understanding.
Warm regards,
GoSolr Team Management
Thank you for bringing your concerns to our attention. We acknowledge the seriousness of the issue you have raised, and we want to assure you that we are taking immediate action to address it. At GoSolr, we are committed to providing exceptional service to all our customers, and we deeply regret any inconvenience or dissatisfaction you may have experienced. Please be assured that your feedback is being taken seriously, and we are conducting an internal investigation to fully understand the issue and identify areas for improvement.
We understand the importance of addressing your concerns promptly and effectively. We appreciate your patience and understanding as we work to resolve this issue. We are here to assist you and ensure that your experience with GoSolr meets your expectations. Thank you for your cooperation and understanding.
Warm regards,
GoSolr Team Management