MG
Micheal G
1 reviews | Active since Apr 2026
29 Apr 2026, 14:01
GoSolr
After the upgrade the battery lasts only 1 hour, also reported the app - this was reported on 17 and 21 April 2026 I have escalated through the app as well as the service desk - I get no feedback at all' Their after sales service is terrible - my advice stay away from GoSolr if you can, I believe there are other companies that can deliver a better service A technician was supposed to be at my house at 9Am this morning - Followed up with them - it is now 2Pm and not even a phone call from GoSolr
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GoSolr's replyOfficial
29 Apr 2026, 14:36Hi Michael,
Thank you for taking the time to share your experience and the context around your situation.
This matter has been escalated as a priority, and a senior member of our team is reviewing it in detail. Our team will be in contact with you to address the concerns raised and work toward a resolution soon.
Kind regards,
The GoSolr Team
Thank you for taking the time to share your experience and the context around your situation.
This matter has been escalated as a priority, and a senior member of our team is reviewing it in detail. Our team will be in contact with you to address the concerns raised and work toward a resolution soon.
Kind regards,
The GoSolr Team
GoSolr's reply29 Apr 2026, 14:36
Official
Hi Michael,
Thank you for taking the time to share your experience and the context around your situation.
This matter has been escalated as a priority, and a senior member of our team is reviewing it in detail. Our team will be in contact with you to address the concerns raised and work toward a resolution soon.
Kind regards,
The GoSolr Team
Thank you for taking the time to share your experience and the context around your situation.
This matter has been escalated as a priority, and a senior member of our team is reviewing it in detail. Our team will be in contact with you to address the concerns raised and work toward a resolution soon.
Kind regards,
The GoSolr Team