LO
Linda O
1 reviews | Active since Jul 2015
24 Jan 2024, 16:21
GoSolar THE BIGGEST NIGHTMARE EVER
DO NOT USE THIS COMPANY. They are very quick to come install, after that there is absolutely no service what so ever and in every single department, from finance to technical support. The staff are extremely arrogant and rude. They refuse to assist a person and refuse to transfer to supervisor. To be specific Anele. Why is he refusing to transfer us to his supervisor.
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GoSolr's replyOfficial
24 Jan 2024, 17:05Hi Linda,
We take your feedback seriously, and we are committed to resolving this matter promptly. To ensure your concerns are addressed, we have escalated this issue within our system. We understand the importance of effective communication and customer support, and we appreciate your patience as we work to rectify this situation.
Once again, we appreciate your understanding. We remain committed to providing a better experience moving forward.
Warm regards,
GoSolr Team Management
We take your feedback seriously, and we are committed to resolving this matter promptly. To ensure your concerns are addressed, we have escalated this issue within our system. We understand the importance of effective communication and customer support, and we appreciate your patience as we work to rectify this situation.
Once again, we appreciate your understanding. We remain committed to providing a better experience moving forward.
Warm regards,
GoSolr Team Management
GoSolr's reply24 Jan 2024, 17:05
Official
Hi Linda,
We take your feedback seriously, and we are committed to resolving this matter promptly. To ensure your concerns are addressed, we have escalated this issue within our system. We understand the importance of effective communication and customer support, and we appreciate your patience as we work to rectify this situation.
Once again, we appreciate your understanding. We remain committed to providing a better experience moving forward.
Warm regards,
GoSolr Team Management
We take your feedback seriously, and we are committed to resolving this matter promptly. To ensure your concerns are addressed, we have escalated this issue within our system. We understand the importance of effective communication and customer support, and we appreciate your patience as we work to rectify this situation.
Once again, we appreciate your understanding. We remain committed to providing a better experience moving forward.
Warm regards,
GoSolr Team Management