R
Riot
1 reviews | Active since Sept 2022
18 Feb 2025, 12:36
GoSolar HORRIBLE service for two years.
Horrible service front this company...they send the same invoice of thr money Ihave paid ain't advance...their consultants verry Ride over the phone I have to pay GoSolr twice every month. They send me an email that I owe R150 and now they say I don't pay for thr past two month.They say have I have a debit order but I have been paying cash for the past two years. They told me I can not cancel the debit order. Nureen the consultant told me Inhave a debit order by force.They switch off my services without calling me.
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GoSolr's replyOfficial
18 Feb 2025, 17:23Hi Riot
Thank you for bringing this to our attention. We take feedback like yours very seriously and are committed to ensuring our clients receive the best possible service.
We understand the concerns you've raised regarding invoicing, payment methods, and service disruptions. Please rest assured, our team will remain in contact with you to clear up any misunderstandings and resolve the issue as quickly as possible.
Sunny regards,
The GoSolr Team
Thank you for bringing this to our attention. We take feedback like yours very seriously and are committed to ensuring our clients receive the best possible service.
We understand the concerns you've raised regarding invoicing, payment methods, and service disruptions. Please rest assured, our team will remain in contact with you to clear up any misunderstandings and resolve the issue as quickly as possible.
Sunny regards,
The GoSolr Team
GoSolr's reply18 Feb 2025, 17:23
Official
Hi Riot
Thank you for bringing this to our attention. We take feedback like yours very seriously and are committed to ensuring our clients receive the best possible service.
We understand the concerns you've raised regarding invoicing, payment methods, and service disruptions. Please rest assured, our team will remain in contact with you to clear up any misunderstandings and resolve the issue as quickly as possible.
Sunny regards,
The GoSolr Team
Thank you for bringing this to our attention. We take feedback like yours very seriously and are committed to ensuring our clients receive the best possible service.
We understand the concerns you've raised regarding invoicing, payment methods, and service disruptions. Please rest assured, our team will remain in contact with you to clear up any misunderstandings and resolve the issue as quickly as possible.
Sunny regards,
The GoSolr Team