LG
Lynne G
1 reviews | Active since Jul 2018
22 Jun 2024, 16:19
Go solr - no communication
The pre sale service was great. The after sale service is non-existent. After a quality assurance check over a week ago, and some issues being raised, we are still waiting on feedback. we keep sending emails and being told they will get back to us. phone calls get cut off. Is this service?
Helpful (0)
Replies (2)0
Replies (2)
GoSolr's replyOfficial
22 Jun 2024, 16:46Dear Lynne,
Thank you for your feedback. We apologize for the delay in addressing the issues raised during the quality assurance check. Your concerns are important to us, and we are committed to resolving them promptly. Our team will contact you to provide the necessary updates and ensure all matters are addressed.
Sincerely,
GoSolr
Thank you for your feedback. We apologize for the delay in addressing the issues raised during the quality assurance check. Your concerns are important to us, and we are committed to resolving them promptly. Our team will contact you to provide the necessary updates and ensure all matters are addressed.
Sincerely,
GoSolr
GoSolr's reply22 Jun 2024, 16:46
Official
Dear Lynne,
Thank you for your feedback. We apologize for the delay in addressing the issues raised during the quality assurance check. Your concerns are important to us, and we are committed to resolving them promptly. Our team will contact you to provide the necessary updates and ensure all matters are addressed.
Sincerely,
GoSolr
Thank you for your feedback. We apologize for the delay in addressing the issues raised during the quality assurance check. Your concerns are important to us, and we are committed to resolving them promptly. Our team will contact you to provide the necessary updates and ensure all matters are addressed.
Sincerely,
GoSolr
LG
Lynne G's updateReviewer Update
03 Jul 2024, 14:53Stil waiting for a team to contact us.
So much for prompt response.
So much for prompt response.
LG
Lynne G's update03 Jul 2024, 14:53
Reviewer Update
Stil waiting for a team to contact us.
So much for prompt response.
So much for prompt response.