LS
Lance S
1 reviews | Active since Oct 2018
26 Aug 2025, 13:23
Go Solar poor service
Please think twice before you choose Go solar their after sales service is shocking and unprofessional. We have been with them a month an and the inverter has to be changed. Their technicians established the issue with the CT last week and arrive at my home without the part. Go solar who advertise hassle free maintenance tells me the suppliers don’t don’t have the part and don’t know when it will arrive. They are aware of issues and still send people to come fix something they don’t have a part for. They took a week to just get technicians out to establish an issue inform go solar of the issue three days later they arrive with stock and parts they knew they needed. Wasting people’s time
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Replies (1)GoSolr's replyOfficial
26 Aug 2025, 15:43Hi Lance,
Thank you for reaching out and allowing us the opportunity to assist you.We’ve escalated your case, and our team is currently investigating the matter. We completely understand how frustrating this experience must be, and we want to assure you that it’s receiving the attention it deserves.
A team member will be in touch with you soon to provide an update. We're committed to resolving this as quickly and smoothly as possible. Warm regardsThe GoSolr Team
Thank you for reaching out and allowing us the opportunity to assist you.We’ve escalated your case, and our team is currently investigating the matter. We completely understand how frustrating this experience must be, and we want to assure you that it’s receiving the attention it deserves.
A team member will be in touch with you soon to provide an update. We're committed to resolving this as quickly and smoothly as possible. Warm regardsThe GoSolr Team
GoSolr's reply26 Aug 2025, 15:43
Official
Hi Lance,
Thank you for reaching out and allowing us the opportunity to assist you.We’ve escalated your case, and our team is currently investigating the matter. We completely understand how frustrating this experience must be, and we want to assure you that it’s receiving the attention it deserves.
A team member will be in touch with you soon to provide an update. We're committed to resolving this as quickly and smoothly as possible. Warm regardsThe GoSolr Team
Thank you for reaching out and allowing us the opportunity to assist you.We’ve escalated your case, and our team is currently investigating the matter. We completely understand how frustrating this experience must be, and we want to assure you that it’s receiving the attention it deserves.
A team member will be in touch with you soon to provide an update. We're committed to resolving this as quickly and smoothly as possible. Warm regardsThe GoSolr Team
