ND
Nazlie D

1 reviews | Active since Mar 2024

27 Aug 2025, 07:23

GO SOLAR MY FOOT

This is by far the worse company ever.Ive been having issues from day 1...Wats the use of having an invertor but ur electricity bill is still over R4000 a month.You get no reply from them.They just don't care.DONTBEVEN BOTHER TO USE THIS COMPANY.They send out technicians to fix issues but then it's jst the same thing that happens...NOTHING...STILL A HUGE ELECTRIC BILL...

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Replies (2)
GoSolr
GoSolr's reply27 Aug 2025, 08:44
Official
Hi Nazlie,

Thank you for reaching out and allowing us the opportunity to assist you.

We’ve escalated your case, and our team is currently investigating the matter. We completely understand how frustrating this experience must be, and we want to assure you that it’s receiving the attention it deserves.

A team member will be in touch with you before the end of the day to provide an update. We're committed to resolving this as quickly and smoothly as possible. Warm regardsThe GoSolr Team
GoSolr
GoSolr's reply20 Oct 2025, 10:17
Official
Hi Nazlie,

We completely understand how frustrating this has been and truly appreciate you sharing your experience. We’re grateful for your patience while we worked on this matter.

Thank you for taking the time to give us feedback, it really helps us understand the impact on our customers.

Kind regards,
The GoSolr Team