NT
N T
1 reviews | Active since Nov 2016
26 Feb 2025, 18:22
Extremely frustrated paying customer
Avoid GoSolar – No After-Sales Service & Poor Communication
I regret choosing GoSolar due to their terrible customer service. They do not respond to emails, and despite multiple calls over two weeks, I have yet to receive a response. Their team is extremely rude when you finally manage to get hold of someone. They take your monthly fee without providing the after-sales service they promise. If you're considering GoSolar, think twice – their lack of communication and support is unacceptable.
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GoSolr's replyOfficial
27 Feb 2025, 12:20Hi Nicolien
Thank you for sharing your feedback. We value all customer input and are continuously working on improving our communication channels. We are committed to providing a high standard of after-sales service and ensuring all customer concerns are addressed in a timely manner. We take your comments seriously and will be reviewing our processes to ensure we deliver the best experience moving forward.
Regards
GoSolr management
Thank you for sharing your feedback. We value all customer input and are continuously working on improving our communication channels. We are committed to providing a high standard of after-sales service and ensuring all customer concerns are addressed in a timely manner. We take your comments seriously and will be reviewing our processes to ensure we deliver the best experience moving forward.
Regards
GoSolr management
GoSolr's reply27 Feb 2025, 12:20
Official
Hi Nicolien
Thank you for sharing your feedback. We value all customer input and are continuously working on improving our communication channels. We are committed to providing a high standard of after-sales service and ensuring all customer concerns are addressed in a timely manner. We take your comments seriously and will be reviewing our processes to ensure we deliver the best experience moving forward.
Regards
GoSolr management
Thank you for sharing your feedback. We value all customer input and are continuously working on improving our communication channels. We are committed to providing a high standard of after-sales service and ensuring all customer concerns are addressed in a timely manner. We take your comments seriously and will be reviewing our processes to ensure we deliver the best experience moving forward.
Regards
GoSolr management