Excellent support – issue resolved quickly and professionally

I recently had an issue with the GoSolr app not displaying my data correctly. From the first contact, Tamarin Thomas was professional and responsive. She kept me updated, arranged for the development team to make the necessary backend changes, and even reset my password with clear instructions on how to log back in.

The problem was resolved promptly, and the app is now working perfectly. Tamarin’s communication was courteous and efficient throughout, and she followed up to confirm everything was fixed. I’m very impressed with the level of service and will definitely continue using GoSolr. Highly recommended.