AA
Annette A
1 reviews | Active since Jul 2012
30 Dec 2024, 12:00
Excellent support by Ibtesam Gallie
Although it took a long wait before my call was answered, Ibtesam Gallie was a most helpful consultant. She patiently guided me through the many steps in troubleshooting and resetting my solar power system after it died completely - even the inverter control panel was dead.
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GoSolr's replyOfficial
30 Dec 2024, 14:29Hi Annette,
Thank you for your patience and for leaving such a positive review. We are thrilled to hear about your exceptional service experience with Ibtesam. Her dedication to guiding you through the necessary troubleshooting steps reflects our commitment to customer satisfaction. Your feedback is greatly appreciated and will be shared with Ibtesam and the team to recognise her efforts.
Thank you for being a valued customer at GoSolr.
Sincerely,
GoSolr Team Management
Thank you for your patience and for leaving such a positive review. We are thrilled to hear about your exceptional service experience with Ibtesam. Her dedication to guiding you through the necessary troubleshooting steps reflects our commitment to customer satisfaction. Your feedback is greatly appreciated and will be shared with Ibtesam and the team to recognise her efforts.
Thank you for being a valued customer at GoSolr.
Sincerely,
GoSolr Team Management
GoSolr's reply30 Dec 2024, 14:29
Official
Hi Annette,
Thank you for your patience and for leaving such a positive review. We are thrilled to hear about your exceptional service experience with Ibtesam. Her dedication to guiding you through the necessary troubleshooting steps reflects our commitment to customer satisfaction. Your feedback is greatly appreciated and will be shared with Ibtesam and the team to recognise her efforts.
Thank you for being a valued customer at GoSolr.
Sincerely,
GoSolr Team Management
Thank you for your patience and for leaving such a positive review. We are thrilled to hear about your exceptional service experience with Ibtesam. Her dedication to guiding you through the necessary troubleshooting steps reflects our commitment to customer satisfaction. Your feedback is greatly appreciated and will be shared with Ibtesam and the team to recognise her efforts.
Thank you for being a valued customer at GoSolr.
Sincerely,
GoSolr Team Management