DB
Dolf B
1 reviews | Active since May 2025
10 May 2025, 10:42
Excellent servie by MASIEMA DANIEL FROM GOSOLR
Great thanks to MASIEMA DANIELl for EXCELLENT SERVICE given after hours by MASIEMA DANIEL FROM GOSOLR!!! I reported that i have a problem with my EXTRA LARGE 3 PHASE SOLAR SYSTEM at 8.15 am at the call centre and my call was escalted with NO FOLLOW UP AS USUAL. NOT EVEN A CALL . This happened to me before as well. So i phoned after 8pm to try and solve my problem and she solved it immediately. THANKS MASIEMA FOR OFFERING EXCELLENT SERVICE. HOPE YOUR MANAGEMENT READ THIS AND I HOPE IT DOES REGISTER SOMWEHERE!!!! PATHETIC SERVICE FROM CALK CENTRE!!!!!
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GoSolr's replyOfficial
12 May 2025, 07:45Hi Dolf,
Thank you for sharing your experience with us! We’re thrilled to hear that Shamiema was able to assist you effectively – she’s truly living up to the excellent service we aim to provide.
We’re sorry to hear about the delay initially, and we appreciate you bringing it to our attention. Your feedback helps us continuously improve and ensure that every customer receives the support they deserve.
We look forward to continuing to serve you with the best possible experience.
Warm regards,
The GoSolr Team
Thank you for sharing your experience with us! We’re thrilled to hear that Shamiema was able to assist you effectively – she’s truly living up to the excellent service we aim to provide.
We’re sorry to hear about the delay initially, and we appreciate you bringing it to our attention. Your feedback helps us continuously improve and ensure that every customer receives the support they deserve.
We look forward to continuing to serve you with the best possible experience.
Warm regards,
The GoSolr Team
GoSolr's reply12 May 2025, 07:45
Official
Hi Dolf,
Thank you for sharing your experience with us! We’re thrilled to hear that Shamiema was able to assist you effectively – she’s truly living up to the excellent service we aim to provide.
We’re sorry to hear about the delay initially, and we appreciate you bringing it to our attention. Your feedback helps us continuously improve and ensure that every customer receives the support they deserve.
We look forward to continuing to serve you with the best possible experience.
Warm regards,
The GoSolr Team
Thank you for sharing your experience with us! We’re thrilled to hear that Shamiema was able to assist you effectively – she’s truly living up to the excellent service we aim to provide.
We’re sorry to hear about the delay initially, and we appreciate you bringing it to our attention. Your feedback helps us continuously improve and ensure that every customer receives the support they deserve.
We look forward to continuing to serve you with the best possible experience.
Warm regards,
The GoSolr Team