VT
Vanessa T

1 reviews | Active since Aug 2023

20 Aug 2023, 18:56

Excellent Service

I would just like to say how impressed I am with GoSolr after attending to my complaint. They contacted me within 24hours and sent a technician that same day. We are very happy with our system and would definitely recommend GoSolr for the installing of a solar power system. I would also like to thank Qaasim Theunissen from the technical department - he was very helpful, efficient and arranged that our system be attended to immediately. He addressed all of our concerns - Thank you!

0
Replies (1)
GoSolr
GoSolr's reply23 Aug 2023, 10:15
Official
Hi Vanessa,

We are truly delighted to receive your positive feedback and appreciate your kind words. Your experience and satisfaction mean a lot to us, and we're thrilled that we could address your concerns promptly.

It's wonderful to hear that our team's swift response to your complaint within 24 hours and arranging a technician on the same day made a positive impact. At GoSolr, we understand the importance of resolving issues promptly, and we're glad we could meet your expectations.We're also pleased that you're happy with your solar power system.

 Our aim is to provide reliable and efficient solutions that contribute to your energy needs and satisfaction. It is fantastic to hear that Qaasim's helpfulness, efficiency, and immediate attention stood out during the process. We will definitely convey your appreciation to Qaasim, and we're sure he'll be motivated by your kind words.

Thank you for choosing GoSolr and for recommending us. We're thrilled to have you as a satisfied customer and look forward to serving you again. 

Regards,

Gosolr Team Managment