1 reviews | Active since Jul 2018
Excellent Queenswood Installation
I sent a 5 star review on the 13th of March directly to Hello Peter not using your link which I came across now and for some unknown reason I do not see it reflected here!
Everyone from the Sales Person Rehan who has given us excellent after Sale Attention, to all the follow up staff in the chain of events that took place from the time our deposit was paid, to the scheduling team that arranged our installation within 1 day, to Amber in Customer Support, to the installation team Headed by Lloyd were and have been most helpful! - We have an issue at the moment where we cannot change the battery settings on the Solis Dashboard using our profile and neither could Amber get it working from their side yesterday, however we were assured that it will be sorted out by tomorrow evening.
Johann
Thank you for taking the time to share your experience with us, and we truly appreciate your 5-star review. We are delighted to hear about your positive interactions with our team members. At GoSolr, we strive to provide exceptional service and support to our valued customers, and it's incredibly rewarding to hear that we have met your expectations. We apologize for the inconvenience you have experienced with changing the battery settings. Please rest assured that we are actively working to resolve this issue, and we appreciate your patience and understanding.
We are here to assist you every step of the way and ensure that you have a seamless experience with your solar system. Thank you for choosing GoSolr. We value your trust and look forward to continuing to serve you in the future.
Warm regards,
GoSolr Team Management
Thank you for taking the time to share your experience with us, and we truly appreciate your 5-star review. We are delighted to hear about your positive interactions with our team members. At GoSolr, we strive to provide exceptional service and support to our valued customers, and it's incredibly rewarding to hear that we have met your expectations. We apologize for the inconvenience you have experienced with changing the battery settings. Please rest assured that we are actively working to resolve this issue, and we appreciate your patience and understanding.
We are here to assist you every step of the way and ensure that you have a seamless experience with your solar system. Thank you for choosing GoSolr. We value your trust and look forward to continuing to serve you in the future.
Warm regards,
GoSolr Team Management