LM
Lizeka M
1 reviews | Active since Jan 2022
09 May 2024, 12:02
Excellent Customer Service
I would like to give recognition to two GoSolr employees, Cheslyn and Mfundo who solved a problem I had less than 24 hours. I commend the proactive communication, regular updates. Thanks so much for going above and beyond and for exceptional customer service.
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GoSolr's replyOfficial
09 May 2024, 13:19Dear Lizeka,
Thank you for taking the time to recognize the outstanding service provided by Cheslyn and Mfundo. We are delighted to hear that they were able to promptly resolve your issue within 24 hours. At GoSolr, we strive to provide proactive communication and regular updates to ensure our customers' satisfaction, and it's wonderful to hear that Cheslyn and Mfundo exemplified this commitment.
Thank you for taking the time to recognize the outstanding service provided by Cheslyn and Mfundo. We are delighted to hear that they were able to promptly resolve your issue within 24 hours. At GoSolr, we strive to provide proactive communication and regular updates to ensure our customers' satisfaction, and it's wonderful to hear that Cheslyn and Mfundo exemplified this commitment.
Your feedback is invaluable to us, and we will make sure to pass along your kind words. Thank you for choosing GoSolr. We appreciate your support and look forward to serving you again in the future.
Warm regards,
GoSolr Team Management
GoSolr's reply09 May 2024, 13:19
Official
Dear Lizeka,
Thank you for taking the time to recognize the outstanding service provided by Cheslyn and Mfundo. We are delighted to hear that they were able to promptly resolve your issue within 24 hours. At GoSolr, we strive to provide proactive communication and regular updates to ensure our customers' satisfaction, and it's wonderful to hear that Cheslyn and Mfundo exemplified this commitment.
Thank you for taking the time to recognize the outstanding service provided by Cheslyn and Mfundo. We are delighted to hear that they were able to promptly resolve your issue within 24 hours. At GoSolr, we strive to provide proactive communication and regular updates to ensure our customers' satisfaction, and it's wonderful to hear that Cheslyn and Mfundo exemplified this commitment.
Your feedback is invaluable to us, and we will make sure to pass along your kind words. Thank you for choosing GoSolr. We appreciate your support and look forward to serving you again in the future.
Warm regards,
GoSolr Team Management