Empty Promises, Real Debits — Avoid GoSolar

UPDATE: STILL NOTHING DONE.

It’s now been months since I posted my original review, and absolutely nothing has been done. GoSolar promised action — they said they could resolve the issue — but it was all empty words. No refund. No deinstallation. No accountability.

We paid R30,000 for a service that was never delivered. We cancelled our contract well in advance, and yet my husband’s account is still being debited monthly. We were assured by Faryn Klein that the debit order had been cancelled. That was a lie — another payment was taken at the end of August.

This is not just incompetence. It’s theft.

GoSolar has shown a complete lack of professionalism, integrity, and basic customer service. If you’re considering solar, stay far away from this company. They will take your money, ignore your complaints, and leave you chasing them for months with no resolution.

I am demanding — again — a full refund of the R30,000 and every cent debited since cancellation. Enough is enough.