VF
Vanessa F
1 reviews | Active since Jan 2015
10 Oct 2024, 15:34
Efficient service
Due to a problem with the DC board, we had no power for three hours. The GoSolar team were here within 2 hours and sorted out the problem with quick, efficient service. They also took the time to explain another issue we were unsure about. They were friendly and professional. Shamiema at the support center was very professional and took the time to calmly explain what to do while waiting for the technicians.
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GoSolr's replyOfficial
10 Oct 2024, 17:07Hi Vanessa,
Thank you for sharing your experience! It’s great to hear that our team was prompt and efficient in resolving the issue. Our willingness to explain everything clearly, along with Shamiema’s calm support, truly shows our commitment to customer service.
If you have any other feedback or questions, feel free to share!
Sincerely,
GoSolr Team Management
Thank you for sharing your experience! It’s great to hear that our team was prompt and efficient in resolving the issue. Our willingness to explain everything clearly, along with Shamiema’s calm support, truly shows our commitment to customer service.
If you have any other feedback or questions, feel free to share!
Sincerely,
GoSolr Team Management
GoSolr's reply10 Oct 2024, 17:07
Official
Hi Vanessa,
Thank you for sharing your experience! It’s great to hear that our team was prompt and efficient in resolving the issue. Our willingness to explain everything clearly, along with Shamiema’s calm support, truly shows our commitment to customer service.
If you have any other feedback or questions, feel free to share!
Sincerely,
GoSolr Team Management
Thank you for sharing your experience! It’s great to hear that our team was prompt and efficient in resolving the issue. Our willingness to explain everything clearly, along with Shamiema’s calm support, truly shows our commitment to customer service.
If you have any other feedback or questions, feel free to share!
Sincerely,
GoSolr Team Management