PG
Pinni G
1 reviews | Active since Jul 2009
12 Dec 2023, 23:56
Don't bother with this company. They don't even monitor your solar as they're meant to
It's been a while since installation. A friend of mine who knows solar and inverters very well, recently looked at my Solarman app settings and history and advised that Gosolr didn't optimize my system to save me any money or even give me the option of an informed decision to decide if I wanted to choose this option instead of prioritizing having enough battery for load shedding. I then showed them the stats in details and asked for compensation, yet it was rejected. Not happy about this at all. I don't recommend Gosolr at all. There are much more customer eccentric companies out there that tweak systems better and care for their customers
Helpful (0)
Replies (1)0
Replies (1)GoSolr's replyOfficial
13 Dec 2023, 11:23Hi Pinni,
We sincerely apologize for any dissatisfaction you've experienced. Your feedback is important to us, and we take it seriously. Our support line would like to investigate this matter further and ensure your optimisation, they will also reach out to you to assist with your GoSolr Webapp. Your satisfaction is our priority, and we are committed to ensuring you have the best possible experience with our services.
We sincerely apologize for any dissatisfaction you've experienced. Your feedback is important to us, and we take it seriously. Our support line would like to investigate this matter further and ensure your optimisation, they will also reach out to you to assist with your GoSolr Webapp. Your satisfaction is our priority, and we are committed to ensuring you have the best possible experience with our services.
Thank you for bringing this to our attention, and we appreciate your patience as we work towards a solution.
Regards,
GoSolr Team Management
Regards,
GoSolr Team Management
GoSolr's reply13 Dec 2023, 11:23
Official
Hi Pinni,
We sincerely apologize for any dissatisfaction you've experienced. Your feedback is important to us, and we take it seriously. Our support line would like to investigate this matter further and ensure your optimisation, they will also reach out to you to assist with your GoSolr Webapp. Your satisfaction is our priority, and we are committed to ensuring you have the best possible experience with our services.
We sincerely apologize for any dissatisfaction you've experienced. Your feedback is important to us, and we take it seriously. Our support line would like to investigate this matter further and ensure your optimisation, they will also reach out to you to assist with your GoSolr Webapp. Your satisfaction is our priority, and we are committed to ensuring you have the best possible experience with our services.
Thank you for bringing this to our attention, and we appreciate your patience as we work towards a solution.
Regards,
GoSolr Team Management
Regards,
GoSolr Team Management
