Do not use this company. Customer Service is atrocious!

Item: GoSolr
Rating: 1
Author: sue C

Appalling customer service. Another month has gone by and still they haven't concluded the long ongoing saga. They fail to answer my questions and admit any liability whatsoever when i have supp**** proof to them. I will publish the dialogue if this is not resolved in the next 24 hours. It's causing and has caused me so much stress and money!

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Replies (1)

GoSolr's replyOfficial

25 Jul 2025, 10:11

Hi Sue,

Thanks for your message. We know this situation has been frustrating, and we’re really sorry for the inconvenience it’s caused.

We’ve stayed in touch throughout, keeping you informed and sharing everything we’ve found after a full review of your case.

Our team is here for you and will continue to be available to support wherever we can as things move forward.

Kind regards,
The GoSolr Team

GoSolr's reply25 Jul 2025, 10:11

Official