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Neal M
1 reviews | Active since Oct 2020
14 Jun 2024, 08:47
DO NOT USE THIS COMPANY!!!!!!!
The worst after sales service you can imagine, they are chaotic, they don’t see anything through to a solution. Managers never phone you back. Our battery has not been working for over two weeks and after countless broken promises I’m literally at my wits end. DO NOT USE THIS COMPANY ,I WISH I chose someone else.
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Replies (2)
GoSolr's replyOfficial
14 Jun 2024, 08:52Hi Neal,
Your experience does not reflect the standards we strive to uphold, and we deeply regret any distress this situation has caused you. We understand your battery issues and we will prioritize your case and ensure a technician is dispatched to resolve the issue. Additionally, our team will contact you within the next 24 hours to discuss your concerns and provide a clear action plan. We value your business and are committed to rectifying these issues promptly. Thank you for your patience.
Best regards,
GoSolr Team Management
Your experience does not reflect the standards we strive to uphold, and we deeply regret any distress this situation has caused you. We understand your battery issues and we will prioritize your case and ensure a technician is dispatched to resolve the issue. Additionally, our team will contact you within the next 24 hours to discuss your concerns and provide a clear action plan. We value your business and are committed to rectifying these issues promptly. Thank you for your patience.
Best regards,
GoSolr Team Management
GoSolr's reply14 Jun 2024, 08:52
Official
Hi Neal,
Your experience does not reflect the standards we strive to uphold, and we deeply regret any distress this situation has caused you. We understand your battery issues and we will prioritize your case and ensure a technician is dispatched to resolve the issue. Additionally, our team will contact you within the next 24 hours to discuss your concerns and provide a clear action plan. We value your business and are committed to rectifying these issues promptly. Thank you for your patience.
Best regards,
GoSolr Team Management
Your experience does not reflect the standards we strive to uphold, and we deeply regret any distress this situation has caused you. We understand your battery issues and we will prioritize your case and ensure a technician is dispatched to resolve the issue. Additionally, our team will contact you within the next 24 hours to discuss your concerns and provide a clear action plan. We value your business and are committed to rectifying these issues promptly. Thank you for your patience.
Best regards,
GoSolr Team Management
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Neal M's updateReviewer Update
14 Jun 2024, 08:57I won’t hold my breathe, I’ve been promised this countless times.
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Neal M's update14 Jun 2024, 08:57
Reviewer Update
I won’t hold my breathe, I’ve been promised this countless times.