AM
Aliya M
1 reviews | Active since Mar 2013
03 May 2025, 11:28
Do not sign up with goSolr
We took over an existing installation and can I just say it was the worst decision I've ever made. The after sales customer service is the worst I have ever experienced. I logged numerous calls that get ignored and when I call in each consultant tells me something different. As part of every installation there should be an onboarding - 2 months later and I'm still waiting for someone from goSolr to contact me.
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GoSolr's replyOfficial
03 May 2025, 18:52Hi Aliya,
Thank you for your message. We're sorry to hear that your experience hasn’t met expectations.
At GoSolr, we’re committed to providing reliable support and clear communication to all our customers. While your journey may not have started the way we would have hoped, please know that we’ve taken your feedback seriously.
Our team will be in touch to assist and ensure you receive the support you need moving forward.
Thank you again for sharing your experience—we’re here to help and look forward to improving things from here.
Kind regards,
The GoSolr Team
Thank you for your message. We're sorry to hear that your experience hasn’t met expectations.
At GoSolr, we’re committed to providing reliable support and clear communication to all our customers. While your journey may not have started the way we would have hoped, please know that we’ve taken your feedback seriously.
Our team will be in touch to assist and ensure you receive the support you need moving forward.
Thank you again for sharing your experience—we’re here to help and look forward to improving things from here.
Kind regards,
The GoSolr Team
GoSolr's reply03 May 2025, 18:52
Official
Hi Aliya,
Thank you for your message. We're sorry to hear that your experience hasn’t met expectations.
At GoSolr, we’re committed to providing reliable support and clear communication to all our customers. While your journey may not have started the way we would have hoped, please know that we’ve taken your feedback seriously.
Our team will be in touch to assist and ensure you receive the support you need moving forward.
Thank you again for sharing your experience—we’re here to help and look forward to improving things from here.
Kind regards,
The GoSolr Team
Thank you for your message. We're sorry to hear that your experience hasn’t met expectations.
At GoSolr, we’re committed to providing reliable support and clear communication to all our customers. While your journey may not have started the way we would have hoped, please know that we’ve taken your feedback seriously.
Our team will be in touch to assist and ensure you receive the support you need moving forward.
Thank you again for sharing your experience—we’re here to help and look forward to improving things from here.
Kind regards,
The GoSolr Team