DB
Dominique B
1 reviews | Active since Sept 2009
31 Oct 2025, 11:41
Do NOT Recommend
After my complaint on Hello Peter I received some support. Over a week after requesting support multiple times. This is also not the first time I had to wait more than 48 business hours for assistance. They eventually recalibrated my systems and told me they would be back to replace the faulty batteries on the one system (over a week ago). We have 2 x Solar systems on my property at R1740 EACH + the normal electricity spend (compared to pre solar). I not saving and I am stuck with 2 systems with no support. This is the absolute worst decision I have ever made.
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GoSolr's replyOfficial
31 Oct 2025, 13:24Hi Dominique,
We completely understand your frustration and truly appreciate your patience. Our team has been in contact, and your case has been made a priority. We’ll keep you updated throughout the process to ensure this is resolved as soon as possible.
We completely understand your frustration and truly appreciate your patience. Our team has been in contact, and your case has been made a priority. We’ll keep you updated throughout the process to ensure this is resolved as soon as possible.
GoSolr's reply31 Oct 2025, 13:24
Official
Hi Dominique,
We completely understand your frustration and truly appreciate your patience. Our team has been in contact, and your case has been made a priority. We’ll keep you updated throughout the process to ensure this is resolved as soon as possible.
We completely understand your frustration and truly appreciate your patience. Our team has been in contact, and your case has been made a priority. We’ll keep you updated throughout the process to ensure this is resolved as soon as possible.