DO NOT JOIN! UNABLE TO GET INSURANCE!
I have had the solar installation now for 3 weeks and I am struggling to get it insured, as GoSolr insists! Every single insurer is telling me that I have no insurable interest because I don't own the system. When I emailed GoSolr about it, they basically told me sorry it's your problem! Every insurer is telling me it's crazy that GoSolr doesn't get their systems insured and pass on the cost to the customers in the rental amounts, which makes so much more sense!
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GoSolr's replyOfficial
06 Apr 2023, 12:40Good afternoon Luke,
We are saddened to hear that you have not received the level of service we strive for.
We have taken the matter seriously and the following has been concluded.
We fully understand your frustration in this regard we sincerely apologise. We can confirm that even though the system is a rental agreement, the system needs to be insured with your broker under your household insurance.
As per our telephone discussion, you are awaiting a response from a new broker you have consulted with.
We can confirm that we have confirmation of your insurance and this has been added to your account.
Regards,
Gosolr Team Management
We are saddened to hear that you have not received the level of service we strive for.
We have taken the matter seriously and the following has been concluded.
We fully understand your frustration in this regard we sincerely apologise. We can confirm that even though the system is a rental agreement, the system needs to be insured with your broker under your household insurance.
As per our telephone discussion, you are awaiting a response from a new broker you have consulted with.
We can confirm that we have confirmation of your insurance and this has been added to your account.
Regards,
Gosolr Team Management
GoSolr's reply06 Apr 2023, 12:40
Official
Good afternoon Luke,
We are saddened to hear that you have not received the level of service we strive for.
We have taken the matter seriously and the following has been concluded.
We fully understand your frustration in this regard we sincerely apologise. We can confirm that even though the system is a rental agreement, the system needs to be insured with your broker under your household insurance.
As per our telephone discussion, you are awaiting a response from a new broker you have consulted with.
We can confirm that we have confirmation of your insurance and this has been added to your account.
Regards,
Gosolr Team Management
We are saddened to hear that you have not received the level of service we strive for.
We have taken the matter seriously and the following has been concluded.
We fully understand your frustration in this regard we sincerely apologise. We can confirm that even though the system is a rental agreement, the system needs to be insured with your broker under your household insurance.
As per our telephone discussion, you are awaiting a response from a new broker you have consulted with.
We can confirm that we have confirmation of your insurance and this has been added to your account.
Regards,
Gosolr Team Management