1 reviews | Active since May 2026
DISGUSTING SERVICE!!
I am absolutely disgusted in this companies service especially after sales service. They paint a big pretty picture ro draw you in and then once you have paid them money they couldn't care about you. I have been using them for 3 years now and I every single time they have come to my property their installation teams have messed up the installation. They are terrible and I will not recommend them to anyone. I upgraded my system with them this year and after paying them for the upgrade I had to keep calling them and listening to their excuses as to when the installation was going to take place. The simple update which should've take a few hours to complete ended up taking almost 3 weeks , they left me without solar which I was paying for and they just dont care. They installed second hand used batteries on the brand new system. Which I have paid for and after relentlessly trying for the past 3 weeks to get them to resolve this nothing has happened as usual. The one battery does not even work, I had to pay another solar company to come and help me to actually get the upgraded system working. They have done absolutely nothing. Different call center people randomly call me to ask how they can assist me. It is impossible to speak with anyone with any authority over the phone or via email. This company is a disaster and I now it will cost me a fortune to get oit of my contract with them so I am stuck with this absolutely useless company . DO NOT CHOOSE THIS COMPANY!!!
We understand the seriousness of the concerns you’ve raised.
This matter has been escalated to our senior team for urgent review. A member of the team will be engaging with you directly, and you will be kept updated throughout the process as the matter is being investigated further.
Thank you for bringing this to our attention.Kind regards,
The GoSolr Team
We understand the seriousness of the concerns you’ve raised.
This matter has been escalated to our senior team for urgent review. A member of the team will be engaging with you directly, and you will be kept updated throughout the process as the matter is being investigated further.
Thank you for bringing this to our attention.Kind regards,
The GoSolr Team
