Disgusting experience

Please please please stay far away from this company!! You will be amazed with the sales support when you sign up, but once your system is in, they won’t care about you at all. I had unfulfilled promises for 8 months. Parts faulty from day 1 and had to fight for 8 months to get the replacement, which just never happened. There excuse was no stock. When ask when they will get stock you get the response” um I don’t know, could be 2 days, 2 weeks, 2 months, can’t say” I had new solar people here to install a system and 2 companies could not believe how un-compliment the wiring was done. I live in a thatch house and feel they put me and my families lives in danger,as the wiring could have caused a fire. 2 wires shoved into one socket, taped up wires.. shocking. Once I decided to cancel, only then did they care about me, only to try and convince me to stay. Before that, they just didn’t show any care for me as a customer. Read the reviews and you will see many similar things. Eventually when the manager called to try and bribe me to stay, he mentioned that he wanted to now fix my 8 month issue for me, but what tipped me over was when he mentioned another customers problem, hahaha! Shows how much they are on top of things. And now after the worst experience of my life and asking them to come fetch their junk, the only thing they really cared about was getting the R22700 de-installation fee. Be sure you know about that fee as well as they will sign you up flawlessly over the phone. I could write a book about my bad experience, but for now I just want to warn everyone out there to stay away. Check out Versofy rather. Cheaper for more and WAAAAAYYYY better reviews. I am taking this really far and contacting the ombudsman to make a case against this company. That’s how bad it has been so PLEASE stay away!