DE
Daniel E
1 reviews | Active since Mar 2009
16 May 2024, 11:45
Disappointed with the level of service provided
I am very disappointed with the level of service provided. On 7 March 2024, we had a site visit for our solar to be relocated, and to date, I have not received the quote.
Despite numerous attempts to follow up via email, I have not received any feedback or updates regarding the status of my request. This lack of service has not only caused inconvenience and a delay in the project but also reflects poorly on the professionalism and reliability of Gosolr.
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GoSolr's replyOfficial
16 May 2024, 11:55Hi Daniel,
We are currently investigating the matter internally to understand what led to this oversight and delay in providing you with the necessary information. Rest assured, addressing this issue is our top priority, and we are taking immediate steps to ensure that your request is resolved promptly.
We are currently investigating the matter internally to understand what led to this oversight and delay in providing you with the necessary information. Rest assured, addressing this issue is our top priority, and we are taking immediate steps to ensure that your request is resolved promptly.
We thank you for bringing this matter to our attention. We value your feedback and appreciate your patience and understanding as we work to resolve this issue. Your satisfaction is important to us, and we are committed to rectifying this situation and restoring your trust in GoSolr.
Sincerely,
GoSolr Team Management
GoSolr's reply16 May 2024, 11:55
Official
Hi Daniel,
We are currently investigating the matter internally to understand what led to this oversight and delay in providing you with the necessary information. Rest assured, addressing this issue is our top priority, and we are taking immediate steps to ensure that your request is resolved promptly.
We are currently investigating the matter internally to understand what led to this oversight and delay in providing you with the necessary information. Rest assured, addressing this issue is our top priority, and we are taking immediate steps to ensure that your request is resolved promptly.
We thank you for bringing this matter to our attention. We value your feedback and appreciate your patience and understanding as we work to resolve this issue. Your satisfaction is important to us, and we are committed to rectifying this situation and restoring your trust in GoSolr.
Sincerely,
GoSolr Team Management