AS
Arne S
1 reviews | Active since Jul 2023
08 Jul 2023, 11:02
Customer Service
Having waited almost three months for the rectification of a complaint over connectivity of my solar system, I was most frustrated with help desk and customer service until I got a call from Lee-Roy Trico. Withing a few days the technician was here and the problem identified. Lee-Roy phoned on a daily basis to update me as well as ask as to progress. Without him, my feedback here would have been very different - very! He is a major asset to a company which provides a valuable service.
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GoSolr's replyOfficial
08 Jul 2023, 13:06Hi Arne,
Apologies for the level of service that you received previously. We have been working hard to improve all areas of our service.
It is always heart-warming when our team members go the extra-mile to deliver the service we strive for.
This awesome feedback will be relayed to Leeroy. We hope that your journey with us will continue to be of the level of service we strive for, for all our customers being existing as well as new.
Once again thank you for the compliment.
Regards,
Gosolr Team Management
Apologies for the level of service that you received previously. We have been working hard to improve all areas of our service.
It is always heart-warming when our team members go the extra-mile to deliver the service we strive for.
This awesome feedback will be relayed to Leeroy. We hope that your journey with us will continue to be of the level of service we strive for, for all our customers being existing as well as new.
Once again thank you for the compliment.
Regards,
Gosolr Team Management
GoSolr's reply08 Jul 2023, 13:06
Official
Hi Arne,
Apologies for the level of service that you received previously. We have been working hard to improve all areas of our service.
It is always heart-warming when our team members go the extra-mile to deliver the service we strive for.
This awesome feedback will be relayed to Leeroy. We hope that your journey with us will continue to be of the level of service we strive for, for all our customers being existing as well as new.
Once again thank you for the compliment.
Regards,
Gosolr Team Management
Apologies for the level of service that you received previously. We have been working hard to improve all areas of our service.
It is always heart-warming when our team members go the extra-mile to deliver the service we strive for.
This awesome feedback will be relayed to Leeroy. We hope that your journey with us will continue to be of the level of service we strive for, for all our customers being existing as well as new.
Once again thank you for the compliment.
Regards,
Gosolr Team Management