NK
Nicky K

1 reviews | Active since Jan 2025

31 Jan 2025, 09:13

Clint Straus: Excellent Service from Gosolr Technical Manager

WE experienced problems with our Gosolr installation since Oct 24 and eventually Clint Strauss contacted me in Dec 24 and since then things just got on the roll. He immediately ensured that a technical team came out to address the problem and in a matter of a day it was solved. Even with the installation of the second battery........... I just called him and immediately an appointment was made and the battery was installed. Clint really walked the extra mile in ensuring customer satisfaction and he followed up telephonically on whether we are satisfied. I really can say that if there is one person that cares and wants to make a difference and keep to his promises ...........then it is Clint Strauss. I believe that there is quite a few people that can learn from you. Once again Thanks Clint for a great service and I will give you a rating of 15 out of 10.............. Be blessed Nicky Kilian: Kemptonpark

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Replies (1)
GoSolr
GoSolr's reply31 Jan 2025, 19:57
Official
Hi Nicky

Thank you so much for taking the time to share your experience and kind words about Clint Strauss. We’re thrilled to hear that he went above and beyond to ensure your issues were resolved and that you were satisfied with the service provided.
Clint’s dedication to customer satisfaction and his commitment to following through are indeed qualities we are incredibly proud of. Your feedback not only motivates him but also inspires the entire team to strive for excellence.
We’re delighted to know that your GoSolr system is now working as expected and that the second battery installation went smoothly. Your generous rating of 15 out of 10 truly warms our hearts!

If there’s anything else we can assist you with, please don’t hesitate to reach out.
Wishing you sunny days ahead and plenty of energy savings!

Sunny regards
GoSolr management