1 reviews | Active since Dec 2014
Buyer Beware!!
I entered into a contractual relationship with Gosolr on the understanding that one can rent the solar PV system until such time as one might decide to buy the solar PV panels, inverter, and battery. I have just been informed by, a passive aggressive and obstructive series of correspondences with, Akha Zokufa at Gosolr that, and I quote: "When it comes to requesting a buyout value before the third-year anniversary then that is negotiated with Gosolr and there are no guarantees that they might agree to sell the system." Not only am I now being told that there is no guarantee that Gosolr, in contradistinction to their adverti*****ts and contract, might not agree to "let me" buy the system outright but that they also will not advise me of the buyout value before three years after installation.
We acknowledge your frustration regarding this matter. Please rest assured that our Support Team is already in contact with you and is working to address your concerns. We're committed to ensuring clarity and resolution on all contractual terms and any misunderstandings that have arisen.
Thank you for your patience.
Sincerely,
GoSolr Team Management
We acknowledge your frustration regarding this matter. Please rest assured that our Support Team is already in contact with you and is working to address your concerns. We're committed to ensuring clarity and resolution on all contractual terms and any misunderstandings that have arisen.
Thank you for your patience.
Sincerely,
GoSolr Team Management
