Beware Gosolr subscription based solar

We are extremely disappointed with the service and installation quality from Gosolr.

Since installing our 8k system in January 2026, we have experienced ongoing electrical instability, including daily power interruptions and persistent flickering lights. Despite multiple site visits and attempted fixes — including replacing components and ultimately the inverter — the flickering lights remain unresolved. We have been told that the flickering lights is normal, however friends with the same system don't experience this.

In addition, our electricity bill has not reduced at all, which raises serious concerns that the system is still not functioning correctly.

The installation has also resulted in additional costs on our side, including damage to our geyser, which we were forced to repair at our own expense. A plumber has indicated that this was most likely caused by the repeated power interruptions linked to the system.

Further to this, our roof — newly installed in October 2025 — was damaged during the panel installation. This damage was initially acknowledged, with a commitment to have it assessed and repaired. However, no action has been taken.

We are now being told that the roof damage existed prior to installation. This is strongly disputed. The photo provided as “evidence” was clearly taken after installation work had already begun, once damage had already occurred. We have our own photographic evidence confirming the roof was in pristine condition prior to installation. The suggestion that the damage existed prior to installation is both incorrect and deeply concerning.

We have made numerous attempts to resolve these issues directly. While responses have been prompt, they have not resulted in any meaningful or lasting resolution. If it weren't for the contract that they now have us locked into - we would definitely cancel.