Being **********

So, guys, yet another complaint. We had a large GoSolr package installed on February 14 this year. The installation was fantastic and the guys did an excellent job. I then contacted GoSolr to request a letter detailing what we had so I could have the system insured. Imagine my surprise when I was told I had an 8kva inverter, 14 panels and 2 batteries (the middle or large package). The installers put in 8 panels, a 5kva inverter and one battery at our place (I have photos of the installation to prove this). I emailed hello@gosolr. co.za at least 10 times and must have phoned at least another dozen times to have this sorted, but as with the other complainants, no one bothers getting back to me. I have already paid my first monthly installment of R2900 (by debit order), but don't have what I am being charged for! This is totally unacceptable and is indicative of a company that doesn't give a sh*t about its customers.