SM
Sabelo M
1 reviews | Active since Aug 2020
02 Jul 2023, 20:50
Being charged for an additional battery that was never delivered
I ordered an additional battery, duly paid the deposit and proceeded to follow up on when it would be installed. All my follow ups have been ignored, with no response provided. Now I am being billed for the battery - money is being deducted via debit order for an additional battery that was never delivered.
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GoSolr's replyOfficial
03 Jul 2023, 08:05Hi Sabelo,
Apologies for the delay installing the additional battery.
The matter has been escalated to our support team management. They will reach out to you to resolve the matter.
Regards,
Gosolr Team Management
Apologies for the delay installing the additional battery.
The matter has been escalated to our support team management. They will reach out to you to resolve the matter.
Regards,
Gosolr Team Management
GoSolr's reply03 Jul 2023, 08:05
Official
Hi Sabelo,
Apologies for the delay installing the additional battery.
The matter has been escalated to our support team management. They will reach out to you to resolve the matter.
Regards,
Gosolr Team Management
Apologies for the delay installing the additional battery.
The matter has been escalated to our support team management. They will reach out to you to resolve the matter.
Regards,
Gosolr Team Management