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Johann S

1 reviews | Active since Mar 2025

14 May 2026, 07:30

BAD SERVICE AND SYSTEM

We installed a system from Gosolr and was installed on Thursday 7/5 but was a shocking experience 1) COC-The team send a guy in to do the coc and to install a new DB board for the solar but wires loose and the board making a noise. The reaction of the team after complaining in that the next guy will attend to this. How the hell do you install a DB board and leave loose wires. 2) Invertor-They installed 2 new invertors and still a problem 3) App-Battle with the app due to the Wifi Connector still not working

I will really tell everyone go get a company that is giving a service and not this ****. REALLY SCHOKING. After mails from Monday still no communication from GOSOLR. Customer service-Please team start learning what is Customer service

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Replies (2)
GoSolr
GoSolr's reply14 May 2026, 08:49
Official
Hi Johann,

We understand your concerns.

This matter has been escalated for urgent review, and a member of our team will be in contact with you to assist further and provide updates throughout the process.
Thank you for bringing this to our attention.

Kind regards,
The GoSolr Team
JS
Johann S's update30 May 2026, 08:31
Reviewer Update
What a joke.After my complain Gosolr did contact me to fix the issue but there partners Sparki is a hell of a joke.They make appointments to fix the problem then when they arrive about 40 Min late they didnt bring the part then they make a again a appointment and dont pitch up.This is the second appointment that is not attended to.Every time there is a problem and now Gosolr want me to pay for a system that i dont now is working and also that they know is still a issue.Really guys this is getting ut of hand.I took 2 days of workfor your teams to fix the issue and then this happens.THIS IS REALLY A JOKE.Sparki en Gosolr need to jack up because this is a no go.