PU
Pieter U
1 reviews | Active since May 2018
06 Sept 2025, 18:47
Bad service and ignorance of phone calls
Goslr has the worst after care service. I am waiting more than 7 days for repair of the systems app. They only make promises and don't deliver service. I am waiting more than 2 months for an answer from there financial department. After hours emergency does not exists as they have promised.
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GoSolr's replyOfficial
07 Sept 2025, 13:58Hi Pieter, thank you for reaching out and allowing us the opportunity to assist you.
We’ve escalated your case, and our team is currently investigating the matter. We completely understand how frustrating this experience must be, and we want to assure you that it’s receiving the attention it deserves.
A team member will be in touch with you soon to provide you with an update. We're committed to resolving this as quickly and smoothly as possible.
Warm regards
The GoSolr Team
We’ve escalated your case, and our team is currently investigating the matter. We completely understand how frustrating this experience must be, and we want to assure you that it’s receiving the attention it deserves.
A team member will be in touch with you soon to provide you with an update. We're committed to resolving this as quickly and smoothly as possible.
Warm regards
The GoSolr Team
GoSolr's reply07 Sept 2025, 13:58
Official
Hi Pieter, thank you for reaching out and allowing us the opportunity to assist you.
We’ve escalated your case, and our team is currently investigating the matter. We completely understand how frustrating this experience must be, and we want to assure you that it’s receiving the attention it deserves.
A team member will be in touch with you soon to provide you with an update. We're committed to resolving this as quickly and smoothly as possible.
Warm regards
The GoSolr Team
We’ve escalated your case, and our team is currently investigating the matter. We completely understand how frustrating this experience must be, and we want to assure you that it’s receiving the attention it deserves.
A team member will be in touch with you soon to provide you with an update. We're committed to resolving this as quickly and smoothly as possible.
Warm regards
The GoSolr Team